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Ever have one of those nights out where few things go right, yet you have a great time anyway? That was our dinner Friday night. Nate and I had a very rare date night and went to Texas Roadhouse. We had a Restaurant.com coupon and I was so looking forward to a night out.
When we got the restaurant there was a 60 to 70 minute wait, which we had been expecting. We went shopping and just talked while we waited. Finally we got to our table and they made a big deal about it being my first time. The manager came to welcome me and gave us a coupon for a free appetizer on our next visit.
We ordered our food, got our drinks and I just didn't like mine. There was nothing wrong with it I just didn't care for the flavor. So I asked our server if I could trade it for something else. No big deal. Well, a 1/2 hour goes by and no food, 40 minutes, no food. Finally our server comes by and asks us again what we ordered. We tell him and a minute later he comes back and tells us our order has been lost. The manager comes over apologizes profusely and gives us another $25.00 gift certificate for our next visit. Wow! I'll take it, since we were really enjoying having a chance to just sit and talk anyway.
Our dinner finally came and I cut into my steak that I'd ordered medium... WELL DONE! I couldn't believe it. I didn't want to say anything because they had already been so nice to us. Half the steak was fine so I ate that and enjoyed the rest of my meal. When our poor server came and asked how the meal was, I didn't say anything, but he could tell by the look on my face that something wasn't right. I showed him my steak and he was appalled! He apologized again and the next thing I know he came with our bill $0.00. I told him that definitely wasn't necessary, but he insisted as did the manager who came to our table yet again.
It was a series of misfortunate events, but they were so great about it. I definitely would recommended Texas Roadhouse and we will be going back again!